Spring snapped? Leave the door down and call — across Mountain View, Old Mountain View, Cuesta Park, Whisman, Shoreline West, Los Altos, Palo Alto, Sunnyvale.
A spring failure announces itself: a sharp bang in the garage, then a door the opener strains at and cannot lift. Springs carry almost the whole weight of the door, and a broken one leaves that weight with nothing to hold it but you. Do not force the door and do not try to rewind anything — a torsion spring stores enough energy to break bones, and this is the one garage repair that should never be a weekend project.
We replace springs from measurement, not from a guess off the box: the door is weighed, and wire size, inside diameter and length are matched to it. On a two-spring door both are replaced together, because they have worked the same cycles. Then the door is balanced until it floats at mid-travel and cycled on the opener before we leave.
With no freeze to crack the steel, springs here fail on cycles — and Mountain View households run a lot of them. Two commuters, a home office in the converted half of the garage, kids with bikes and a car charging every night can push a door past four or five cycles a day, so a standard spring that lasts a decade elsewhere is spent in six or seven years. Near the bay, surface rust adds friction between the coils. For busy doors we recommend high-cycle springs, and we always explain the trade-off first.



Door weight, wire gauge, inside diameter and length — taken from your door, not assumed.
The right spring set quoted and approved before any tension is released.
Proper winding bars, correct turns, matched pair, new hardware where it is worn.
The door holds at half-open by hand, then runs full cycles on the opener.
Starting prices. A door has two lift cables and one or two springs; the exact price depends on the door, the hardware grade and how many parts are replaced, and is confirmed on site before any work starts.
Tell us what your door is doing and we'll call you right back. Starting prices are on our pricing page; the exact price depends on the door, parts, and size, and you get it on site before any work starts.
Hamilton Garage Door Repair Expert of Shoreline
800 West El Camino Real, Suite 180
Mountain View, CA 94040
Phone: (650) 686-5403
Email: info@hamiltongaragedoorrepairshoreline.com
Hours: Open 24 hours, 7 days a week